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Privacy Policy

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Privacy Policy

Last Updated: 1Aug25

GoCruzy.com (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, book a cruise, or interact with us through advertising platforms like Facebook/Meta. By using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in several ways:

1.1 Information You Provide Directly
  • Contact Information: Name, email address, phone number, mailing address.
  • Booking Information: Travel preferences, destination choices, number of passengers, payment details.
  • Lead Forms: Information you submit through online ads (e.g., Facebook Lead Ads, Google Forms).

    • 1.2 Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on our site.
  • Cookies & Tracking: We use cookies and similar technologies for analytics, personalization, and advertising.

    • 1.3 Information from Third Parties

  • If you click on our ads on Meta, Google, or other platforms, we may receive certain information you consented to share through those platforms.

    • 2. How We Use Your Information

    We use your information to:

  • Process and confirm cruise bookings.
  • Respond to inquiries and provide customer support.
  • Send promotional offers and updates (only if you opt-in).
  • Improve our website, ads, and customer experience.
  • Comply with legal obligations.

    • 3. How We Share Your Information

    We may share your information with:

  • Cruise Operators & Travel Partners: To complete and manage your booking.
  • Payment Processors: To securely process payments.
  • Advertising & Analytics Providers: For remarketing and performance tracking (e.g.,Meta, Google).
  • Legal Authorities: When required by law or to protect our rights.

    • We do not sell your personal information to third parties.

    4. Cookies & Tracking Technologies

    We use cookies, pixels, and similar tools to:

  • Remember your preferences.
  • Measure ad performance.
  • Personalize offers. You can disable cookies in your browser settings, but some features may not function properly.

    • 5. Your Rights

    Depending on your state of residence, you may have rights under privacy laws (such as the California Consumer Privacy Act – CCPA):

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request that we delete your personal information.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.

    • To exercise these rights, contact us at booking@gocruzy.com.

    6. Data Security

    We use industry-standard encryption and security practices to protect your personal data. However, no method of transmission over the internet is 100% secure.

    7. Data Retention

    We retain your personal information only as long as necessary to:

  • Complete your bookings.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

    • 8. Children’s Privacy

    Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal data, contact us for removal.

    9. Third-Party Links

    Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy at any time. We will post the updated version with a revised “Last Updated” date.

    11. Contact Us

    If you have questions about this Privacy Policy, please contact us:
    mail: booking@gocruzy.com
    ddress: 18 Valentino Dr, Old Bridge, New Jersey, 08857, USA